What’s the Difference between Accessibility, Usability, and Inclusion?
What’s the difference between accessibility, usability, and inclusion? I’m so glad you asked! This topic comes up a lot when discovering the world of accessibility, and these topics intersect and apply in different ways depending on your goals. I’d love to share a few definitions and sources I’ve found helpful.
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In Summary
Accessibility means making sure websites and online tools work for people with disabilities. You either do it right, or you don't. Usability means making things easy for everyone to use. But sometimes, even if something is easy for most people, it's still hard for someone with a disability. Inclusion is about making sure everyone feels welcome and can be part of things, no matter what. So, accessibility is about following rules to make sure disabled people can use things. It's a "yes" or "no" answer. Usability and inclusion are more about making sure everyone feels good using something and like they belong.